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FREE WORLDWIDE SHIPPING OVER €80,-
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Shipping Policy

Please Note! Due to the Coronavirus Our trusted couriers are having a hard time keeping up with the amounth of work. This is  why it's possible that your shipment will take a few days longer than usual. We're counting on your understanding.

Shipment/Order Processing

All orders are processed within 1-3 business days.
In this timeframe we've confirmed your payment, handpicked the finest stones especcially for you and created a one of a kind bracelet that will fit your wrists perfectly.

After your order has been processed and we've recieved your payment you will receive an email containing your tracking number(s). The tracking number will be active within 24 hours after processing.



If we are experiencing a high volume of orders or during the holiday season, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Please note that our orders are not shipped or delivered on weekends or holidays.

SHIPPING COSTS
Shipping to United Kingdom is temporarily unavailable!

Netherlands, Belgium, Luxembourg, Germany, 

Rest of Europe

Rest of the world

€ 6,50

€ 7,50

€ 8,50

FREE WORLDWIDE SHIPPING OVER €80,-

Express Shipping Costs

Excluding The Netherlands, Belgium and Germany.
This Countries have Free Express Shipping)

$30,-     
United States, United Kingdom, Australia and Canada

€20,-     
Europe

$35,-     
Rest of the world

SHIPPING TIME

AFTER ORDER PROCESSING

Netherlands, Belgium, Luxembourg, Germany

Rest of Europe

Rest of the world

1 - 3 business days (after order is processed)

3 - 7 business days (after order is processed)

7 - 14 business days (after order is processed)

Order Tracking

To give you an idea of the shipping status of your package we will send you a couple of emails containing the following:



1.     When we’ve received your order information

2.     When your order is processed

3.     When your package is out for delivery

4.     When your package is sent

5.      When your package is delivered




Customs, Duties and Taxes  

Madmonkjewelry.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged Goods  

Madmonkjewelry.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please make sure to save all packaging materials and damaged goods before filing a claim.

Missing Products

Don’t fret! If you haven’t received all of your ordered items they are most likely on their way. Since our exclusive handmade jewelry comes from all around the globe from different countries, shipping times between those countries may vary. When the non-received items have exceeded the shipping time after order processing you can always get in touch by sending an email at happytohelp@madmonk.com and we will get back at you in less than 24 hours

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