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Returns Policy

The Mad Monk returns policy lasts 30 calendar days.
If 30 calendar days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

 

We don’t have to, but we still do

Our bracelets are all (custom)made to fit and therefore we as a company are not obligated by law to refund them.
It's because we want our customers to be fully satisfied that we still offer a refund (within 30-days).
To be eligible for a return, your bracelet basically has to be:

Free of damage or usage

In the same condition that you received it in

In the original packaging with the tag still attached to the bracelet.

When returning your bracelet

We highly recommend you to ship your bracelet via an insured ‘signature required’ delivery method.
Contact us at Happytohelp@madmonkjewelry.com when you want to return your bracelet and include your order number.

Where to ship the bracelet?

When returning, please ship your bracelet to:

Mad Monk Jewelry
Kernreactorstraat 24A,
3903 LG Veenendaal
The Netherlands

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