Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It really depends on where you’re ordering from. We’ve got all our shipping details here including estimated shipping times per area. Also, the delivery details will always be provided in your confirmation email.
Yes but… .we offer free shipping on all products for orders over € 80,-. If you want express shipping or have other questions, please check out our shipping page here.
We mainly use DHL for all orders. Its possible that we will choose other carriers for example when DHL is not able to deliver. Please note that in some cases Dhl will work together with local carriers for your country.
Our return policy is that you can return your items for 30 days after recieving them. That being said, you will unfortunately be eligible for the costs for shipping the items back to us and possible taxes that were paid. The possibility exists to get a refund on your paid tax or vat within your own country (in some cases. This is something that we’re not responsible for and you’ll have to inform yourself with information that applies to your country and the possible refund of paid taxes or goods.
Please make sure to not remove the ''Mad Monk'' tag thats on your bracelet to be eligible for a refund. further it needs to be unworn and in the original packaging.
Any other questions? please contact us at firstname.lastname@example.org
Yes thats possible, however please do take in mind that you will be eligible for shipping costs when returning your order for resizing.
If this is your question and you want to change your items size email us at email@example.com
And we’ll be happy to help
About the products
We always aim for happy customers, if sending us back your order makes you happy we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
Please do make sure that you've checked our returns page here.
Yes we do! We design and create all our bracelets in the Netherlands and have our master silversmiths in indonesia create the 925 Sterling Silver pieces at our request.
Yes you can! Scroll down and click on the custom order page and we're happy to help you with that.
If you have any other questions that apply to you please do not hesitate and contact us at email@example.com.